Spreadsheets don't text your tenants, remind you about gas certificates, or create audit trails. TenantFix does. Here's what you're missing by sticking with Excel or Google Sheets.
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| Capability | TenantFix | Spreadsheet |
|---|---|---|
| Tenant reports issues | Via WhatsApp — automatic, timestamped | ✗ You manually enter from texts/calls |
| Gas safety certificate reminders | ✓ 90/60/30-day automatic alerts | ✗ Manual calendar entry required |
| Audit trail of tenant communication | ✓ Every WhatsApp message logged | ✗ No automated record of what was said |
| AI triage of issue urgency | ✓ Automatic emergency/urgent/routine | ✗ You judge every message manually |
| Photo evidence storage | ✓ Auto-attached to tickets via WhatsApp | ✗ Separate folder management required |
| Self-fix suggestions for tenants | ✓ Reduces unnecessary callouts | ✗ Not possible |
| Multi-property dashboard | ✓ Universal search across all properties | Separate tabs or files per property |
| Cost | $29/property/month | Free (but costs time) |
The real cost of spreadsheets
Spreadsheets appear free. The real cost is the time you spend manually updating them — and the risks when something slips through.
A missed gas safety certificate renewal can result in a £6,000 fine and prosecution. A missed tenancy renewal means a holdover tenant and loss of Section 21 rights. A maintenance dispute without timestamped evidence means you're arguing without receipts. These aren't hypothetical risks — they're the reason the average landlord pays for property management software.
At $29/property/month, TenantFix costs less than 2.5% of typical rent. The first avoided callout, missed deadline, or deposit dispute usually pays for 6 months.
FAQ
Automated triage, WhatsApp reporting, compliance reminders, audit trails. For $29 per property per month.
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