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⚖️ Comparison — TenantFix vs Fixflo

TenantFix vs Fixflo
WhatsApp vs Portal

Fixflo is a capable maintenance platform built for letting agencies. TenantFix is built for independent landlords who want their tenants to actually report issues. The key difference: WhatsApp vs a portal nobody remembers to use.

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Side by side

TenantFix vs Fixflo: Feature Comparison

The headline difference is tenant interface. Everything else follows from there.

Feature TenantFix Fixflo
Tenant reporting method WhatsApp (app they already use) Web portal (requires login)
Tenant needs to download an app ✓ No — uses existing WhatsApp ✗ Web portal, but no native app
Target user Independent landlords (1–50 properties) Letting agencies and property managers
AI-powered self-fix suggestions ✓ Built in — reduces callouts ✗ Not a core feature
Photo uploads ✓ Via WhatsApp, auto-attached to ticket ✓ Via portal upload
Compliance certificate tracking ✓ CP12, EPC, custom dates with reminders ✓ Available in higher tiers
Setup time Minutes — wizard + WhatsApp number live Longer — agency workflow configuration
Pricing model Per property, monthly, no minimum Per unit, typically annual contracts
Best for Self-managing landlords Letting agencies managing client properties

The key difference

The Tenant Adoption Problem Portal Software Can't Solve

Fixflo's portal works well for agents who onboard tenants systematically. For independent landlords, the challenge is different: will your tenant actually use a separate platform to report a dripping tap?

Most won't. They'll text you directly, leave it unreported, or call at the worst possible time. WhatsApp-based reporting solves this because there's nothing new for the tenant to learn. They already know how to use WhatsApp. The result: issues get reported earlier, through a channel that creates a proper record.

Fixflo is a strong product for its intended market — letting agencies with systematic onboarding. If you're self-managing your own portfolio, TenantFix is built for you.

FAQ

TenantFix vs Fixflo Questions

What is the main difference between TenantFix and Fixflo?
The core difference is the tenant interface. Fixflo uses a web portal that tenants must navigate to report issues. TenantFix uses WhatsApp — the app already on every tenant's phone. This means TenantFix has dramatically higher tenant adoption rates, since tenants report issues through a familiar interface rather than a separate platform they need to remember.
Is TenantFix cheaper than Fixflo?
TenantFix is priced at $29 per property per month (or local currency equivalent), with no setup fees, no annual commitment, and no minimum property count. Fixflo's pricing is typically aimed at property management agencies and scales with features. For independent landlords with 1–20 properties, TenantFix is generally more cost-effective.
Does Fixflo work for independent landlords?
Fixflo's core product is designed for letting agents and property management companies, with features and pricing optimised for agency workflows. TenantFix is built specifically for independent landlords who manage their own properties — the onboarding, compliance tracking, and maintenance workflow are all optimised for the self-managing landlord.

Built for Self-Managing Landlords

Not for agencies. Not for enterprise. For landlords who manage their own properties and want maintenance sorted with less admin.

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