Your tenants already use WhatsApp. Now your maintenance workflow does too. TenantFix gives every property a dedicated WhatsApp line — AI triage, instant landlord alerts, and a full audit trail. No apps to download. No portals to log in to.
Start Managing Your Properties From £29 / property / monthHow it works
Traditional property management tools ask tenants to download apps or use portals they forget exist. WhatsApp-first management meets tenants where they already are — with a 98% open rate and responses in minutes, not days.
After you add a property and subscribe, TenantFix assigns a WhatsApp Business line. Share it with your tenant once — via a QR code or simple link — and the channel is live.
When a boiler plays up or a tap drips, your tenant messages the number. They can describe the problem in plain English, send photos, and get an immediate acknowledgement. No login. No app. Just WhatsApp.
TenantFix classifies the report — routine, urgent, or emergency. Minor issues get a self-help suggestion sent to the tenant first (saves you call-outs). Urgent issues land straight in your notifications. Every exchange is logged with a timestamp.
Your dashboard holds every conversation, photo, and resolution note. When a tenant disputes a claim, you have receipts. UK compliance fields — CP12, EPC, How-to-Rent — sit in the same onboarding record.
Why WhatsApp
Email threads get buried. Dedicated maintenance apps have single-digit adoption rates among tenants. WhatsApp sits on every smartphone in the UK — 95% of 16–54 year-olds use it daily. When your tenant communication app is the app they already have open, reporting actually happens.
The result: faster issue resolution, fewer emergency call-outs (because small problems get flagged early), and dramatically less back-and-forth. Landlords who switch from email and WhatsApp group chats to TenantFix typically save 3–5 hours per property per month on maintenance coordination.
AI classifies every incoming report — routine, urgent, or emergency — and routes it correctly before you see it.
Every message, photo, and response is stored with timestamps. Section 21 notices and deposit disputes become much simpler.
TenantFix tracks gas safety, EPC, and tenancy renewals — and prompts both you and your tenant before deadlines.
No accounts, no portals, no passwords. Tenant adoption is near-instant because they're already on WhatsApp.
CP12, EPC, How-to-Rent checklist fields are part of the onboarding wizard — not an afterthought.
Whether you have 2 properties or 20, all WhatsApp conversations and maintenance history are in one place.
Pricing
No contracts, no setup fees. Pay monthly per property you manage through TenantFix. Add or remove properties any time.
Every property gets a dedicated WhatsApp Business number, AI triage, maintenance history, compliance onboarding, and renewal reminders — included at no extra cost.
Start Managing Your PropertiesFAQ
Join UK landlords who've moved maintenance coordination off email and into the app their tenants actually use.
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